Zigbee pairing modes and factory reset procedures for Smartify devices.
Most Smartify devices enter pairing mode when powered on for the first time or immediately after a factory reset. The gateway must be in pairing/permit-join mode before powering on the device.
If a device does not appear in ZHA/Z2M within 60 seconds, factory reset and retry. Pair mains-powered devices (switches, relays) before battery sensors — they extend the mesh.
Action
Procedure
Pair
Power on — enters pairing mode automatically if not previously paired
Factory reset
Press and hold the top button for 10 seconds until the LED flashes rapidly
Action
Procedure
Pair
Power on — enters pairing mode automatically if not previously paired
Factory reset
Press and hold the reset pinhole for 5 seconds
Applies to retrofit relays and dimmers.
Action
Procedure
Pair
Power on — enters pairing mode automatically if not previously paired
Factory reset
Press the reset button 5 times rapidly within 3 seconds
Applies to contact, motion, and vibration sensors.
